Privacy Policy

Welcome to NPS Law.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website (https://www.nps-law.com) or engage with our legal services in the United Arab Emirates (UAE).

1. Who We Are

NPS Law LLP (“we”, “our”, “us”) is a Dubai-based law firm providing comprehensive legal services in property, probate, commercial law, employment law, and other areas.
We are committed to maintaining the confidentiality and integrity of our clients’ personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE regulations.

Address: Office 503, Floor 5, Business Avenue Tower, Al Khabaisi, Dubai, UAE
Telephone: +971 50 853 3102
Email: [email protected]

2. What Personal Data We Collect

We may collect or receive the following categories of personal data:

- Contact Information: name, address, email address, telephone number.

- Case-related / Legal Information: documents and information relevant to your legal matter (property details, wills, contracts, correspondence, etc.).

- Usage & Technical Data: IP address, browser type, operating system, pages visited, time spent on pages, referral URL, device identifiers, and similar analytics data.

- Cookies & Tracking Data: collected via cookies or similar technologies (see our Cookie Policy below).

- Marketing & Communication Preferences: if you opt in to newsletters or updates.

We collect data when you contact us (via forms, email, or phone), when you submit case information or documentation, or when you use our website (automatically via analytics or cookies).

3. How We Use Personal Data

We use your personal data for the following purposes:

- To respond to enquiries, provide legal advice, and manage your legal matters.

- To fulfill our contractual obligations to you as a client.

- To communicate with you (updates, scheduling, legal notices, or case status).

- To improve and optimize our website, services, and user experience.

- To comply with UAE legal, regulatory, or professional obligations.

- To send marketing communications (only where you have provided consent or as otherwise permitted by law).

4. Legal Basis for Processing

Under UAE Data Protection Law (Federal Decree-Law No. 45 of 2021), we rely on one or more of the following legal bases:

- Performance of a contract: to provide legal services to you.

- Compliance with a legal obligation: to meet our regulatory or statutory duties.

- Legitimate interests: to manage our firm operations, improve services, and prevent fraud, provided your rights are not overridden.

- Consent: for marketing communications or non-essential cookies.

5. Cookies and Similar Technologies

Our website uses cookies (and similar technologies) to ensure proper functionality, enhance the user experience, and collect analytics data.

- Necessary cookies are required for the website to function and cannot be disabled.

- Functional, Performance, and Analytics cookies help us understand how users interact with our site.

- Advertising/Third-party cookies may be used for relevant marketing and retargeting.

You can manage or withdraw your cookie preferences through your browser settings or via our cookie consent interface.
Please note that disabling certain cookies may affect website performance or functionality.

6. Sharing Your Data

We do not sell your personal data. However, we may share your data in limited circumstances with:

- Barristers, courts, or legal professionals as required in handling your case.

- Service providers (IT, hosting, email, document storage) under strict confidentiality and data protection agreements.

- Regulatory bodies, law enforcement, or authorities when required by UAE law.

Any third parties we share data with are obligated to process it only in accordance with our instructions and only as necessary for the intended purpose.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by UAE law, professional obligations, or contractual agreements.

Typical retention periods include:

- Case files: at least six years after the conclusion of your matter (or longer if required by law).

- Contact / Marketing data: for as long as you remain a client or until you withdraw consent.

After the retention period, your data will be securely deleted, anonymized, or archived in accordance with legal standards.

8. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 (PDPL), you have the following rights concerning your personal data:

- Right to access your data.

- Right to correct inaccurate or incomplete data.

- Right to request deletion (where applicable).

- Right to restrict or object to processing.

- Right to data portability (if applicable).

- Right to withdraw consent at any time (for consent-based processing).

To exercise any of these rights, please contact us using the details above.
We may request proof of identity to verify your request.

9. Security Measures

We implement strict technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss.
These include encryption, restricted access, secure networks, staff confidentiality agreements, and regular cybersecurity audits.

10. External Links & Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies.
We encourage you to review the privacy policies of any external sites before sharing personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in UAE law, regulatory guidance, or our data-handling practices.
The revised version will be posted on our website with an updated “Last revised” date.
If any material changes affect how we process your data, we will notify you via email or a prominent notice on our website.

12. Contact & Data Protection Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

NPS Law LLP
Office 503, Floor 5, Business Avenue Tower, Al Khabaisi, Dubai, UAE
Telephone: +971 50 853 3102
Email: [email protected]

If you believe your data rights have been violated, you may lodge a complaint with the UAE Data Office, which oversees compliance with UAE data protection laws.